Thanks for visiting Ruby and Bear. Due to the School Holidays and out of town markets, turnaround time for "Ready To Send" items ordered from 20th September is approx 1 week until collection or courier pickup. "Made To Order" items will have a turnaround time of approx 7 working days until collection or courier pickup. Please click here to touch base with any enquiries, or to discuss turnaround time for large, bulk, wholesale, or custom orders. Thanks for your understanding, Fi xx